Administration and Management in Criminal Justice : A Service Quality Approach
Allen, Jennifer M., Sawhney, Rajeev
Language: English
Published by SAGE Publications, Incorporated, 2009
- Softcover
- Used

Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Good
£ 7.36
Quantity: 1 available
Add to basketItem description from seller
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # GRP104884446
- Title
- Administration and Management in Criminal Justice : A Service Quality Approach
- Author
- Allen, Jennifer M., Sawhney, Rajeev
- Publisher
- SAGE Publications, Incorporated
- Publication year
- 2009
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1412950813
- ISBN 13
- 9781412950817
- Item weight
- 2.004 pounds
- Dimensions
- N/A
Features include:
" Chapter summaries, chapter review questions, and suggested readings at the ends of each chapter
" Instructor's Resources CD that includes chapter summaries, sample test questions, notes for case study exercises, and PowerPoint presentations
" Study site with end of chapter Web exercises, quizzes, e-flashcards, and Sage journal articles.
"Synopsis" may belong to another edition of this title.
About the Author
Jennifer M. Allen is a professor and department head of criminal justice at the University of North Georgia. She holds a Master of Science degree in administration and a doctorate in sociology. Prior to entering academia in 2008, she worked with delinquent juveniles and those victimized by abuse and neglect. Dr. Allen has published in the areas of restorative justice, juvenile delinquency and justice, youth programming, and policing administration and ethics. She teaches courses in juvenile justice, criminology, research methods, administration of criminal justice, family violence, corrections, and introduction to criminal justice at the graduate and undergraduate levels. She is also a coauthor of Juvenile Justice: A Guide to Theory, Policy, and Practice (Sage, 2014, 8th ed.), with Steven Cox, Robert Hanser, and John Conrad.
Rajeev Sawhney is a professor at Western Illinois University (WIU) in the Department of Management and Marketing. He holds a master’s in economics, an MBA, and a doctorate in operations and supply chain management. Since 1999, Dr. Sawhney has been teaching at WIU in the areas of service operations management, quality management, strategic management, and supply chain management. During this period, he has been inducted multiple times into Who’s Who in the World, Who’s Who Among America’s Teachers, Who’s Who in Science and Engineering, and Who’s Who in Higher Business Education. Dr. Sawhney has published several articles, a few of which have appeared in the Journal of Operations Management, the leading journal in the operations management discipline. He has also collaborated with Dr. Michiel R. Leenders in designing the Business Condition Index for the Purchasing Managers Association of Canada, which is now published monthly by leading Canadian newspapers. Dr. Sawhney serves as a consultant/researcher to Fortune 500 companies and nonprofit organizations. During this tenure, he has traveled extensively within and outside the United States, to Mexico, Canada, Asia, and Europe, to conduct workshops. Before moving to academics, Dr. Sawhney was a director with the Industry Ministry in India.
"About the title" may belong to another edition of this title.
Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.…
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55740 Currant Road
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