Effective sales and operations planning (S&OP) is the basis of nearly all highly successful business practices, as it allows for a balance between supply and demand at all levels - from high volume delivery levels, to the tools and processes used to run the business on an hourly level. However, due to lack of guidance, most firms are not achieving the increased end-to-end supply chain, profit, and share value improvements that an effective S&OP process can deliver. "World Class Sales & Operations Planning" is a comprehensive, step-by-step guide to designing and implementing a successful S&OP process, using little capital while still returning many times the investment. It also discusses how effective S&OP can improve supplier relations, shorten customer lead-times, stabilize production rates, and improve service to end-users.
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Donald Sheldon is president of an internationally successful consulting company, and a leading expert in world-class sales and operations planning.
The sales and operations planning (S&OP) process is a major baseline for high-performance companies because when done correctly it keeps supply and demand in balance at the volume and detailed mix level, integrates and builds teamwork between general management, sales, operations, finance and product development, and links the company s strategic and business plans to its detailed processes and tools used to run the business on an hourly basis. However, due to a lack of state-of-the-art guidance, most firms still aren t achieving the substantial end-to-end supply chain, profit and shareholder value improvements that this process can help deliver. This comprehensive guide delineates how to accomplish successful top management planning using a step-by-step approach and explains how to implement and execute robust S&OP process excellence. It details the ease with which S&OP can be implemented and how it can be done correctly with little capital while still returning many times the investment. While achieving excellence takes practice, you can expect to begin seeing results almost immediately.
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