While it may be a new concept for many readers, telephone interpreting has been successfully used to enable speakers of different languages to communicate for more than three decades. With time, the field has evolved to ensure that high levels of quality can be obtained, both in terms of connectivity and quality of interpretation. However, in spite of its 30-year history and widespread use throughout the world, very little has been written about telephone interpreting. In this, the first book devoted entirely to the subject, the author provides readers with long-awaited transparency and insight into the field, in order to promote the highest possible standards of quality. The publication serves as a practical guide for interpreters, a resource for educators, a reference text for researchers and a comprehensive handbook for consumers of interpreting services everywhere.
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This is a much-needed and invaluable contribution to the literature on the practice of interpreting. The volume provides unique insight into the relatively new field of telephone interpreting, and should be required reading for anyone involved in interpreting over the phone, whether as a practitioner, consumer, or educator. --Holly Mikkelson, Adjunct Professor, Graduate School of Translation and Interpretation, Monterey Institute of International Studies and author, The Interpreter's Companion and The Interpreter's Edge
Organizations of all kinds are awakening to the fact that telephone interpreting is not a substitute for other types of interpreting, but is a vital and growing specialized area within the field. Rich with examples, this book is a must-read for all interpreters, and is highly recommended to coordinators and managers of interpreting services. --Izabel Arocha, President, Massachusetts Medical Interpreters Association, and Professor of Interpreting, Boston University
This guide is a valuable resource both to interpreters seeking to enter the world of telephonic interpreting and to interpreter service managers interested in introducing telephonic interpreting in their facilities. The author clearly has extensive first-hand experience in the field, providing concrete examples as well as conceptual frameworks. The writing is straightforward and easy to read. I would suggest this book to anyone --Izabel Arocha, President, Massachusetts Medical Interpreters Association, and Professor of Interpreting, Boston University "getting involved with telephonic interpreting."
Cynthia E. Roat, U.S.-based consultant on language access in health care, principal author, Bridging the Gap and former co-chair of the National Council of Interpreting in Health Care--Izabel Arocha, President, Massachusetts Medical Interpreters Association, and Professor of Interpreting, Boston University "getting involved with telephonic interpreting."
This is a much-needed and invaluable contribution to the literature on the practice of interpreting. The volume provides unique insight into the relatively new field of telephone interpreting, and should be required reading for anyone involved in interpreting over the phone, whether as a practitioner, consumer, or educator.
--Holly Mikkelson, Adjunct Professor, Graduate School of Translation and Interpretation, Monterey Institute of International Studies and author, The Interpreter's Companion and The Interpreter's EdgeOrganizations of all kinds are awakening to the fact that telephone interpreting is not a substitute for other types of interpreting, but is a vital and growing specialized area within the field. Rich with examples, this book is a must-read for all interpreters, and is highly recommended to coordinators and managers of interpreting services.
--Izabel Arocha, President, Massachusetts Medical Interpreters Association, and Professor of Interpreting, Boston UniversityThis guide is a valuable resource both to interpreters seeking to enter the world of telephonic interpreting and to interpreter service managers interested in introducing telephonic interpreting in their facilities. The author clearly has extensive first-hand experience in the field, providing concrete examples as well as conceptual frameworks. The writing is straightforward and easy to read. I would suggest this book to anyone
--Izabel Arocha, President, Massachusetts Medical Interpreters Association, and Professor of Interpreting, Boston University "getting involved with telephonic interpreting."Cynthia E. Roat, U.S.-based consultant on language access in health care, principal author, Bridging the Gap and former co-chair of the National Council of Interpreting in Health Care
--Izabel Arocha, President, Massachusetts Medical Interpreters Association, and Professor of Interpreting, Boston University "getting involved with telephonic interpreting."This book provides readers with a fascinating in-depth view
into the world of remote interpretation via telephone. The first
publication devoted exclusively to the topic, this book offers a wealth of
information for interpreters, educators, training professionals and
consumers of interpreting services within the realms of health care, legal
services, public safety, finance, social services, insurance and numerous
other industries where telephone interpreting services are used.
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