MARKETING SCALES HANDBOOK, VOLUME IV: CONSUMER BEHAVIOR covers all new or new uses of previously developed scales in consumer behavior and advertising that appeared between 1998 and 2001. 654 scales are presented along with a description, the origin of the scale, reliability, validity, and other useful information for the academic and professional researcher. This volume includes two indices: by author and by publication.
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In contrast to earlier volumes, this new volume compiling marketing measurement scales splits consumer behavior from organizational behavior (the latter to be the focus of a separate volume), but otherwise takes up where Volume III left off in collecting scales originally published in seven major marketing and advertising journals between 1998 and
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