Difficult people are everywhere. Difficult people are those who frustrate us to no end. We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize "hot buttons" and effectiveness of communication skills.
In this book, we teach a specific model that participants can use to build positive relationships with difficult people. All of the guided activities are fully reproducible.
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John J. Liptak, EdD, frequently conducts workshops on assessment-related topics. He has written three books on career-related topics and these books have been featured in numerous newspapers including The Washington Post, The Pittsburgh Post-Gazette and the Associated Press. His work has also been featured on MSNBC, CNN Radio and on the PAX / ION television series, “Success without a College Degree.” John has many years of experience in providing counseling services to individuals and groups in a variety of settings including job training programs, correctional institutions, and colleges and universities. In addition, John has about ten years of teaching experience as an assistant professor. With Kathy Khalsa and Ester Leutenberg, he has written three other comprehensive books for teachers and counselors to use with their students and clients: The Self-Esteem Program, The Social Skills Program and The Stress Management Program: Inventories, Activities & Educational Handouts. With Whole Person Associates, he and Ester Leutenberg continue to co-write books to add to their Mental Health & Life Skills Workbook series.Ester A. Leutenberg has worked in the mental health field for many years as a publisher, author and advocate for those suffering from loss. She personally experienced a devastating loss when her son Mitchell, after struggling with a mental illness for eight years, died by suicide in 1986. Soon after, as a way of both healing and helping others, Ester co-founded Wellness Reproductions & Publishing with her daughter Kathy Khalsa and began developing therapeutic products that help facilitators help their clients. Ester is the co-author of the SEALS series for teen-agers, Life Management Skills series for adults and Meaningful Life Skills for older adults, as well as a variety of other therapeutic card games, board games and posters. Ester has co-written GriefWork ~ Healing from Loss, The GriefWork Companion and Creating a Healthy Balanced Life. Ester and John have co-written the Mental Health & Life Skills Workbook Series, the Teen Mental Health & Life Skills Workbook Series and are currently working on a Coping Workbook Series, all published by Whole Person Associates.
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