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Come, Stay, Learn, Play: A Guide to Making the Museum Experience (American Alliance of Museums) - Hardcover
Book 17 of 41: American Alliance of Museums
Synopsis
Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums.
"synopsis" may belong to another edition of this title.
About the Author
Andrea Gallagher Nalls is the director of experience and operations at the Tampa Bay History Center, and is the Site Administrator of Chinsegut Hill Historic Site in Brooksville, Florida. She has published and presented nationally on various topics including museum membership, guest experience and visitor services. Andrea completed a fellowship at the Smithsonian Institution in Washington, D.C. and is an American Alliance of Museums Peer Reviewer for their Community & Audience Engagement Museum Assessment and Accreditation programs.
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Come, Stay, Learn, Play
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Bloomsbury Publishing (UK), 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
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Come, Stay, Learn, Play (Hardcover)
Published by
Bloomsbury Publishing Plc, Washington, 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
New
Hardcover
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: new. Hardcover. Come, Stay, Learn, Play: A Guide to Making the Museum Experience is a practical guide for those on the front-line of museums, as well as leadership, on creating memorable moments through extraordinary interactions. Through interviews with experience staff and research on successful for-profit models, Andrea Gallagher Nalls presents a workable manual on how to find, train, and keep effective curators of experience that will shape earned income success at your museum and form a culture of service to both the visitors, and one another.Cultural organizations are entering what might be their most challenging era yet. In this post-pandemic, new-normal time, museums are forced to rethink archetypal visitor services and guest experience roles and this book offers ways to emerge stronger than ever before.This offering from the American Alliance of Museums is a comprehensive resource for your museums frontline. Topics include:Hiring and TrainingEnhancing Visitor to Museum Staff CommunicationImproving Institution-wide Interdepartmental CommunicationGrowing a Culture of ServiceFrontline DEAI Initiative ActivationCustomer Service Best PracticesGuest Point-of-ViewMuseum Visitor to Member ConversionDigital Experience DeliveryContent Connection and Visitor EngagementThe Post-COVID ExperienceFeatures include:Ways a museum visit can be enhanced through the research and application of various for-profit models of guest experienceHighlights, experiences and case studies from current museum practitionersNew and updated experience resources for museum staff The Making the Museum Experience QuestionnaireMuseum experience professionals have the incredible opportunity to serve visitors and present a place where they feel welcome, safe and inspired. Our institutions are more than just a place of learning, and greater than a repository of things. They are also community gathering places, and a place to belong.This book offers real-life stories and tested step-by-step strategies to spark ideas on how to secure visitor affection at ones own museum. Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781538146620
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Come, Stay, Learn, Play
Published by
Bloomsbury Publishing (UK), 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
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HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9781538146620
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Come, Stay, Learn, Play: A Guide to Making the Museum Experience (American Alliance of Museums)
Published by
American Alliance Of Museums, 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
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Come, Stay, Learn, Play: A Guide to Making the Museum Experience (American Alliance of Museums)
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American Alliance Of Museums, 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
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Come, Stay, Learn, Play: A Guide to Making the Museum Experience
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Come, Stay, Learn, Play (Hardcover)
Published by
Bloomsbury Publishing Plc, Washington, 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
New
Hardcover
Seller: CitiRetail, Stevenage, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: new. Hardcover. Come, Stay, Learn, Play: A Guide to Making the Museum Experience is a practical guide for those on the front-line of museums, as well as leadership, on creating memorable moments through extraordinary interactions. Through interviews with experience staff and research on successful for-profit models, Andrea Gallagher Nalls presents a workable manual on how to find, train, and keep effective curators of experience that will shape earned income success at your museum and form a culture of service to both the visitors, and one another.Cultural organizations are entering what might be their most challenging era yet. In this post-pandemic, new-normal time, museums are forced to rethink archetypal visitor services and guest experience roles and this book offers ways to emerge stronger than ever before.This offering from the American Alliance of Museums is a comprehensive resource for your museums frontline. Topics include:Hiring and TrainingEnhancing Visitor to Museum Staff CommunicationImproving Institution-wide Interdepartmental CommunicationGrowing a Culture of ServiceFrontline DEAI Initiative ActivationCustomer Service Best PracticesGuest Point-of-ViewMuseum Visitor to Member ConversionDigital Experience DeliveryContent Connection and Visitor EngagementThe Post-COVID ExperienceFeatures include:Ways a museum visit can be enhanced through the research and application of various for-profit models of guest experienceHighlights, experiences and case studies from current museum practitionersNew and updated experience resources for museum staff The Making the Museum Experience QuestionnaireMuseum experience professionals have the incredible opportunity to serve visitors and present a place where they feel welcome, safe and inspired. Our institutions are more than just a place of learning, and greater than a repository of things. They are also community gathering places, and a place to belong.This book offers real-life stories and tested step-by-step strategies to spark ideas on how to secure visitor affection at ones own museum. Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9781538146620
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Come, Stay, Learn, Play: A Guide to Making the Museum Experience
Published by
American Alliance Of Museums, 2021
ISBN 10: 1538146622
ISBN 13: 9781538146620
New
Hardcover
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Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Come, Stay, Learn, Play is a practical guide to creating amazing visitor experiences for those on the front-line of museums.Über den AutorBy Andrea Gallagher NallsKlappentextCome, Stay, Learn, Play is. Seller Inventory # 480716929
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