Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management - Softcover

Kuchinka, P.

 
9781349518487: Levels of Corporate Globalization: Developing a Measurement Scale for Global Customer Management

Synopsis

This book presents a new and practical segmentation approach to be used in global customer management in the form of a scale by which to measure the level of corporate globalization.

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About the Author

PETRA KUCHINKA is Assistant Professor in the Department of Marketing at Johannes Kepler University, Linz, Austria. Her research interests include relationship management, global customer management and industrial marketing.

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