Quality and Operations Management: Revised Edition (Management Extra) - Hardcover

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9781138147904: Quality and Operations Management: Revised Edition (Management Extra)

Synopsis

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

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About the Author

John Corrigan, Frederick M. Denny, Carlos M. N. Eire, Martin S. Jaffee

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Other Popular Editions of the Same Title

9780080552361: Quality and Operations Management: Revised Edition (Management Extra)

Featured Edition

ISBN 10:  0080552366 ISBN 13:  9780080552361
Publisher: Routledge, 2007
Softcover