The New Production of Users: Changing Innovation Collectives and Involvement Strategies (Routledge Studies in Innovation, Organizations and Technology) - Hardcover

Hardcover

ISBN 10: 1138124567 ISBN 13: 9781138124561

Publisher: Routledge, 2016

Synopsis

Behind the steady stream of new products, technologies, systems and services in our modern societies there is prolonged and complicated battle around the role of users. How should designers get to know the users’ interests and needs? Who should speak for the users? How may designers collaborate with users and in what ways may users take innovation into their own hands?

The New Production of Users offers a rare overview of these issues. It traces the history of designer-user relations from the era of mass production to the present days. Its focus lies in elaborating the currently emerging strategies and approaches to user involvement in business and citizen contexts. It analyses the challenges in the practical collaborations between designers and users, and it investigates a number of cases, where groups of users collectively took charge of innovation.

In addition to a number of new case studies, the book provides a thorough account of theories of user involvement as well as and offers further developments to these theories. As a part of this, the book relates to the wide spectrum of fields currently associated with user involvement, such as user-centered design, participatory design, user innovation, open source software, cocreation and peer production.

Exploring the nexus between users and designers, between efforts to democratize innovation and to mobilize users for commercial purposes, this multi-disciplinary book will be of great interest to academics, policy makers and practitioners in fields such as Innovation Studies, Innovation Policy, Science and Technology Studies, Cultural Studies, Consumption studies, Marketing, e-commerce, Media Studies as well as Design research.

About this title

About the Author

Sampsa Hyysalo is an Associate Professor in co-design at the Aalto School of, Art, Design and Architecture and a Senior Researcher at the Aalto University School of Economics, Finland.

Torben Elgaard Jensen is a Professor in Techno-Anthropology and Science & Technology Studies at Aalborg University-Copenhagen, Denmark.

Nelly Oudshoorn is a Professor Emeritus of Technology Dynamics and Health Care at the University of Twente, the Netherlands.

Edition details

• Publisher: Routledge
• Publication date: 2016
• Language: English
• ISBN 10: 1138124567
• ISBN 13: 9781138124561
• Binding: Hardcover
• Edition number: 1
• Number of pages: 358
• Editor: Hyysalo Sampsa, Jensen Torben Elgaard, Oudshoorn Nelly