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Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience - Softcover
Synopsis
Contact Center Management on Fast Forward is the most widely read book on contact center management available today. Trusted for its accuracy, clarity, and proven guidance, it has become required reading in organizations around the world. This fourth edition is updated with new guidance on customer expectations, omnichannel, social media, performance metrics, strategy, and much more!
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Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Seller: BooksRun, Philadelphia, PA, U.S.A.
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Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR013704585
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Contact Center Management on F
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Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Seller: Revaluation Books, Exeter, United Kingdom
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Paperback. Condition: Brand New. 514 pages. 9.00x6.00x1.16 inches. In Stock. Seller Inventory # __0985461136
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Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Seller: Revaluation Books, Exeter, United Kingdom
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Paperback. Condition: Brand New. 514 pages. 9.00x6.00x1.16 inches. In Stock. Seller Inventory # zk0985461136
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Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Seller: Toscana Books, AUSTIN, TX, U.S.A.
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Paperback. Condition: new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks. Seller Inventory # Scanned0985461136
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Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience
Seller: HPB-Red, Dallas, TX, U.S.A.
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Paperback. Condition: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_399012094
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