The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business - Hardcover

Albrecht, Karl

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9780887305412: The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business

Hardcover

ISBN 10: 0887305415 ISBN 13: 9780887305412

Publisher: Harpercollins, 1992

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The author challenges American business to change its values, culture, management structure, and style in order to make a total commitment to the customer

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About the Author:

Karl Albrecht is the pint-size, curly-haired creative visionary behind the quirky and inspirational lifestyle brand Mr. Kate. In 2009, Albrecht founded the company with the goal of inspiring others to discover their own unique sense of style and has since grown the brand to a global audience of millions of dedicated viewers and consumers.

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