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Synopsis
The man who single-handedly initiated the service management phenomenon in America poses a new challenge for businesses--how to incorporate a new commitment to the customer into their own business.
"synopsis" may belong to another edition of this title.
About the Author
Karl Albrecht is the pint-size, curly-haired creative visionary behind the quirky and inspirational lifestyle brand Mr. Kate. In 2009, Albrecht founded the company with the goal of inspiring others to discover their own unique sense of style and has since grown the brand to a global audience of millions of dedicated viewers and consumers.
"About this title" may belong to another edition of this title.
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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business
Seller: Reliant Bookstore, El Dorado, KS, U.S.A.
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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business
Seller: Wonder Book, Frederick, MD, U.S.A.
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The Only Thing That Matters: Bringing The Power Of The Customer Into The Center Of Your Business
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
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Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0001146376
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The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.43. Seller Inventory # G088730639XI4N00
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The Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 0.43. Seller Inventory # G088730639XI2N00
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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business [Paperback] Albrecht, Karl
Seller: Lakeside Books, Benton Harbor, MI, U.S.A.
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Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books! Seller Inventory # OTF-S-9780887306396
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The Only Thing That Matters: Bringing the Power of the Customer into the Center of Your Business
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The Only Thing That Matters (Paperback)
Published by
HarperCollins Publishers Inc, New York, 1993
ISBN 10: 088730639X
ISBN 13: 9780887306396
New
Paperback
Seller: Grand Eagle Retail, Mason, OH, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. This guide challenges businesses to incorporate a new commitment to the customer, and change the very core of the business culture. Drawing on his years of experience and observation, Karl Albrecht details a carefully-crafted plan that has made a world of difference at numerous companies, including Marriott, Volkswagen and State Street Bank. He shows companies how to use this plan to stay at the top and stay there. Other titles by Karl Albrecht includes "Service America", "At America's Service" and "Service Within: Solving the Middle Management Leadership Crisis". Challenges businesses to incorporate a new commitment to the customer, and change the very core of the business culture. Drawing on his years of experience and observation, Karl Albrecht details a carefully-crafted plan that has made a world of difference at numerous leading companies. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780887306396
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The Only Thing That Matters
Print on DemandSeller: PBShop.store US, Wood Dale, IL, U.S.A.
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9780887306396
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The Only Thing That Matters
Print on DemandSeller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9780887306396
Quantity: Over 20 available