Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return (Improving Human Performance) - Hardcover

Phillips, Jack J.

 
9780884154921: Return on Investment in Training and Performance Improvement Programs: A Step-by-Step Manual for Calculating the Financial Return (Improving Human Performance)

Synopsis

Presents the strategy and tools needed to turn a training/HRD department into a visible, indispensable profit center. Provides user- friendly ROI calculations as well as ten post-program data collection methods; ten strategies for determining the amount of improvement that is directly linked to tra

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Review

'The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses.'
Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc.

'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do.'
William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightening of Empowerment' and 'HeroZ!'

'In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner.'
William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University.

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Other Popular Editions of the Same Title

9780080516257: Return on Investment in Training and Performance Improvement Programs

Featured Edition

ISBN 10:  0080516254 ISBN 13:  9780080516257
Softcover