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The Quality Improvement Handbook ISBN 13: 9780873896900

The Quality Improvement Handbook - Hardcover

 
9780873896900: The Quality Improvement Handbook

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Aimed at readers who want to improve themselves or their organizations, this text introduces the history, concepts, and tools of quality improvement. The volume is structured to follow the Body of Knowledge (BoK) of ASQ's Certified Quality Improvement Associate (CQIA) certification. Supplemental materials include the ASQ Code of Ethics and a glossary of terms. The editors are affiliated with the Quality Management Division of the American Society for Quality (ASQ). Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)

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Bauer, John E., Duffy, Grace L., Westcott, Russ
Published by Quality Press, 2006
ISBN 10: 0873896904 ISBN 13: 9780873896900
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ASQ Quality Management Division; John E. Bauer [Editor]; Grace L. Duffy [Editor]; Russell T. Westcott [Editor];
Published by ASQ Quality Press, 2006
ISBN 10: 0873896904 ISBN 13: 9780873896900
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