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Robert C. Camp's best-selling book, Benchmarking, served as the premier resource on measuring corporate performance. Now, his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Readers will discover how to: use Camp's renowned 10-step benchmarking process to achieve peak performance; analyze the performance gap and ensure that every employee contributes toward enhanced corporate performance; train employees to use benchmarking tools to maximize the company's results.
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- PublisherBrown (William C.) Co ,U.S.
- Publication date1994
- ISBN 10 0873892968
- ISBN 13 9780873892964
- BindingHardcover
- Number of pages464
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Business Process Benchmarking: Finding and Implementing Best Practices Camp, Robert C.
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