Quality System for Education: Using Quality and Productivity Techniques to Save Our Schools - Softcover

Spanbauer, Stanley J; Hillman, Jo Ann

9780873891561: Quality System for Education: Using Quality and Productivity Techniques to Save Our Schools

Softcover

ISBN 10: 0873891562 ISBN 13: 9780873891561

Publisher: Brown (William C.) Co ,U.S., 1992

Using Fox Valley Technical College, a pioneer in the application of quality processes, as a model for this examination of the quality-education relationship, this book was designed to motivate education leaders to adopt and apply its principles so they too can function on the highest quality level. Readers will find a step-by-step guide for implementing the quality process within education systems; ways to improve service to external and internal customers to reduce overall operating costs; and much more.

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