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Getting Started with Evaluation - Softcover

 
9780838911952: Getting Started with Evaluation

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Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book *Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure *Examines qualitative versus quantitative measures *Shows how go decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment *Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff *Offers advice on marshalling data to effectively communicate the value and impact of a library and its services, no matter the audience

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Matthews, Joseph R., Hernon, Peter, Dugan, Robert E.
Published by Wiley & Sons, Limited, John, 2013
ISBN 10: 0838911951 ISBN 13: 9780838911952
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Matthews, Joseph R., Hernon, Peter, Dugan, Robert E.
Published by Wiley & Sons, Limited, John, 2013
ISBN 10: 0838911951 ISBN 13: 9780838911952
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Matthews, Joseph R., Hernon, Peter, Dugan, Robert E.
Published by Wiley & Sons, Limited, John, 2013
ISBN 10: 0838911951 ISBN 13: 9780838911952
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Hernon, Peter; Dugan, Robert E.; Matthews, Joseph R.
Published by ALA Editions, 2013
ISBN 10: 0838911951 ISBN 13: 9780838911952
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Condition: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing. Seller Inventory # BSM.OUIH

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Published by John Wiley and Sons, 2013
ISBN 10: 0838911951 ISBN 13: 9780838911952
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Hernon, Peter/ Dugan, Robert E./ Matthews, Joseph R.
Published by Amer Library Assn, 2014
ISBN 10: 0838911951 ISBN 13: 9780838911952
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Peter Hernon|Robert E. Dugan|Joseph R. Matthews
Published by American Library Association, 2013
ISBN 10: 0838911951 ISBN 13: 9780838911952
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Kartoniert / Broschiert. Condition: New. KlappentextrnrnEvaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, and accountability to real-world situations. This presents an overview . Seller Inventory # 898892032

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ISBN 10: 0838911951 ISBN 13: 9780838911952
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ISBN 10: 0838911951 ISBN 13: 9780838911952
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Taschenbuch. Condition: Neu. Neuware - Evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, and accountability to real-world situations. This presents an overview of evaluation and the types of metrics; examines qualitative versus quantitative measures; shows how to decide which metrics are relevant; and includes pointers for launching and maintaining successful library evaluation. Seller Inventory # 9780838911952

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