Synopsis
Arguing that it is customer service not cut-throat selling that woos customers and their chequebooks, T. Scott Gross here presents advice on delivering extraordinary customer service with his POS (Positively Outrageous Service) programme.
"synopsis" may belong to another edition of this title.
Search results for Outrageous!: Unforgettable Service...Guilt-free Selling
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0001286429
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0814479863I4N00
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Published by
Amacom Books (edition ), 1998
ISBN 10: 0814479863
ISBN 13: 9780814479865
Used
Paperback
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0814479863-11-1
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # Q12B-01129
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Seller: HPB-Ruby, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_451067162
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Published by
AMACOM/American Management Association, 1998
ISBN 10: 0814479863
ISBN 13: 9780814479865
Used
Paperback
Seller: Poverty Hill Books, Mt. Prospect, IL, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Very Good. Looks Brand New, 9 Highlighted Sentences Otherwise Perfect Shape, MH79-1007Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction! Seller Inventory # 0710220084
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Seller: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy. Seller Inventory # SEWV.0814479863.G
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Outrageous! : Unforgettable Service. Guilt-Free Selling
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 56408247-6
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Outrageous!
Published by
AMACOM Div American Mgmt Assn, 1998
ISBN 10: 0814479863
ISBN 13: 9780814479865
Used
Paperback
Seller: Library House Internet Sales, Grand Rapids, OH, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. No Jacket. From small-town chicken outlets to suburban furniture stores to corporate giants such as Southwest Airlines, extraordinary service in American companies has become the key to financial success. In this book, a wildly popular speaker on the subject uncovers the secrets to delivering "outrageous" customer service. Piece(s) of the spine missing. Solid binding. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123546697
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Outrageous!: Unforgettable Service.Guilt-Free Selling
Seller: D Foster International, Austin, TX, U.S.A.
Seller rating 1 out of 5 stars
Soft cover. Condition: Good. The book has been read, but is in great condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. May show signs of wear or have minor defects. Seller Inventory # 000094