Strategies for salespeople who accept nothing short of being number one - based on generating rock-solid loyalty from customers. This work includes specific sales advice such as how to deliver the best service customers have ever received and how to convert customer loyalty into sales.
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Smith became the number one sales rep for Stryker Corp. at age 24 and has repeated this ranking several times, recently topping 2400 competing reps. He remains a full-time sales rep and now also trains reps worldwide.
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