Now featuring a diskette version with each book, this completely updated edition of the bestselling AMA Handbook of Business Letters supplies more than 320 ready-to-go letters covering every conceiveable situation, from sales letters to customer service letters that resolve complaints to collection letters that command immediate attention, and more.
"synopsis" may belong to another edition of this title.
The basics of effective business letters, plus the planning of the components, plus a wide variety of examples illustrating every need, plus a grammar hotline directory, are provided for the potential writer.
Jeffrey L. Seglin (Boston, MA) is the author of The Good, the Bad, and Your Business and others.
"About this title" may belong to another edition of this title.
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