Synopsis
By really looking at customer needs - then designing across corporate functions - Japanese manufacturers have not only reduced pre-launch time and after-launch tinkering, but also increased customer satisfaction. Now, Quality Function Deployment (QFD) is within the reach of worldwide companies - as this book introduces this dynamic method of improving business performance. The book shows managers and organizations how to tap QFD's powerful problem-solving and decision analysis capabilities, and apply them to every-day business issues. Readers learn how to: use teams to identify and solve problems; compress the time needed to solve problems and introduce new products; capture customers' true perception and convert them into meaningful data; and define quality in terms of customer's needs and wants.
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The QFD Book : The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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New Approach to Physical Distribution
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Hardcover. Condition: Very Good. New Approach to Physical Distribution This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780814451397
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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New Approach to Physical Distribution
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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780814451397
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment
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