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Synopsis
Bhote, a highly-experienced quality consultant, presents the Design of Experiments tools created by quality guru Dorian Shainin. The author explains and elucidates in a clear and nontechnical style how Shainin's techniques work and how to apply them to a company's quality problems. Readers will see that these proven techniques not only solve quality problems but prevent them from developing in the first place. Included are case studies to illustrate all techniques and practice exercises.
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About the Author
"Keki R. Bhote (Glencoe, IL) is president of Keki R. Bhote Associates, a consulting group specializing in quality and productivity improvement.
Adi K. Bhote (Schaumburg, IL) is a senior corporate consultant in quality and productivity improvement at Motorola."
Synopsis
Explains seven popular techniques designed to solve and prevent quality control problems, and offers case studies and practice exercises.
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