A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options.
"synopsis" may belong to another edition of this title.
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Hardback. Condition: Very Good. A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options. Seller Inventory # 00105386048
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0814450040-8-1-29
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0814450040I5N00
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # S07D-02984
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Hardback. Condition: Very Good. A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options. Seller Inventory # CIN0814450040VG
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. First Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 39075197-6
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
paperback. Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # rev5179930632
Quantity: 1 available
Seller: Books Tell You Why - ABAA/ILAB, Summerville, SC, U.S.A.
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition; First Printing. A bright first edition/first printing in Very Good condition in alike dust-jacket with edgewear and small closed tear to upper front panel; A reference guide to customer service operations; 4to; 422 pages. Seller Inventory # 46119
Seller: Persephone's Books, Gastonia, NC, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: Fine. First Edition. ix, 422 pp. ".[C]overs the development of standards and procedures, measurement of quality performance and customer satisfaction, complaint policies, and all aspects of the day-to-day operations that are the essance of customer service.". Seller Inventory # 003163
Seller: Basi6 International, Irving, TX, U.S.A.
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. Seller Inventory # ABEOCT25-120917