Synopsis
A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options.
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Search results for Customer Service Operations: The Complete Guide
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Customer Service Operations: The Complete Guide
Published by
Amacom Books (edition First Edition), 1991
ISBN 10: 0814450040
ISBN 13: 9780814450048
Used
Hardcover
First Edition
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0814450040-8-1-29
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Customer Service Operations: The Complete Guide
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # S07D-02984
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Customer Service Operations: The Complete Guide
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0814450040I3N00
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Communication for the Classroom Teacher
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # wbs4834432183
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Customer Service Operations: The Complete Guide
Published by
AMACOM, New York, 1991
ISBN 10: 0814450040
ISBN 13: 9780814450048
Used
Hardcover
First Edition
Seller: Persephone's Books, Gastonia, NC, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Fine. Dust Jacket Condition: Fine. First Edition. ix, 422 pp. ".[C]overs the development of standards and procedures, measurement of quality performance and customer satisfaction, complaint policies, and all aspects of the day-to-day operations that are the essance of customer service.". Seller Inventory # 003163
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Customer Service Operations: The Complete Guide - 1st Edition/1st Printing
Published by
Amacom [1991], New York, 1991
ISBN 10: 0814450040
ISBN 13: 9780814450048
Used
Hardcover
First Edition
Seller: Books Tell You Why - ABAA/ILAB, Summerville, SC, U.S.A.
Seller rating 2 out of 5 stars
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Edition; First Printing. A bright first edition/first printing in Very Good condition in alike dust-jacket with edgewear and small closed tear to upper front panel; A reference guide to customer service operations; 4to; 422 pages. Seller Inventory # 46119
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Customer Service Operations - The Complete Guide
Seller: Basi6 International, Irving, TX, U.S.A.
Seller rating 5 out of 5 stars
Condition: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. Seller Inventory # ABEOCT25-120917
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Customer Service Operations - The Complete Guide
Seller: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. Seller Inventory # ABBB-97984
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Customer Service Operations: The Complete Guide
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 0814450040
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Customer Service Operations - The Complete Guide
Published by
American Management Association, 1991
ISBN 10: 0814450040
ISBN 13: 9780814450048
New
Hardcover
Seller: Books Puddle, New York, NY, U.S.A.
Seller rating 4 out of 5 stars
Condition: New. pp. 422 1st Edition. Seller Inventory # 263129071