The key difference between a highly successful organization raising bars at every turn and one that limps along just happy to reach its quarterly goals--most of the time--might very well be how they address performance reviews. Are they just a perfunctory, annual “check-off,” with no other goal than to justify salary increases, or does the organization truly know how to manage and measure its employees’ performances in order to best impact a company’s bottom line? In The Performance Appraisal Tool Kit, readers will discover a customizable appraisal template covering the essential areas of performance and conduct and learn how they can adapt it to fit varying business strategies. After all, every organization is a unique entity, therefore, the performance appraisal plan must also be unique to its company. In order to find the process that best increases efficiency and effectiveness in your workplace, learn how to: • Profile ideal employee performance and behavior • Design competencies that power performance, both at the individual and enterprise level • Drive future change by setting your organization's strategic direction • Retool the appraisal as needed to ratchet up expectations over time • And more There’s nothing more valuable to a company in the long-term than a motivated and dedicated workforce. This forward-thinking, one-of-a-kind guide gives you the resources you need to construct a performance appraisal program that will accommodate market changes, revised priorities, and increasing productivity targets--and in the end, will lift your organization to a higher level.
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Paul Falcone is principal of the Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.
Paul is the author of a number of books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Korean, Vietnamese, Indonesian, and Turkish.
Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, and an adjunct faculty member in UCLA Extension’s School of Business and Management. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of talent and performance management, leadership development, and effective leadership communication.
An organization that knows how to measure and manage the performance of its people sets itself apart from the competition, gets the most out of its talent, and enables itself to reach its full potential. Yet for most companies, performance reviews are relegated to a perfunctory annual "check-off" ritual, serving to justify merit increases and little more.
A powerful, well-crafted performance plan can impact your organization's bottom line by producing higher efficiency and effectiveness in the workplace. But just as your organization is a unique entity, the best performance plans aren't created equal. Showing you how to design a comprehensive, adjustable performance evaluation program tailor-made for the specific, evolving needs of your organization, The Performance Appraisal Tool Kit provides a customizable appraisal template that takes into account factors such as workforce composition, company growth stage, and organizational goals and challenges. Covering the essential areas of performance and conduct, this practical, step-by-step book reveals how to: - Transform your performance management process from a rote, mandatory exercise into a living, breathing part of your organization. - Design competencies that power performance, both at the individual and enterprise level. - Connect the appraisal to organizational and individual growth and development. - Profile ideal employee performance and behavior. - Use the appraisal process to ratchet up expectations of individual and departmental performance. - Drive future change by setting your organization's strategic direction. - Retool the appraisal as needed over time This one-of-a-kind guide helps you create a dynamic appraisal system that's flexible and adaptable enough to accommodate market changes, revised priorities, and increasing productivity targets. In addition, the book discusses alternative compensation strategies, enabling you to create a remuneration program that rewards your highest performers relative to the rest of the organization. There's no greater gift you can give your company than a motivated and dedicated workforce. This forward-thinking, one-of-a-kind guide gives you the resources you need to construct a performance appraisal program that will lift your organization to a higher level. PAUL FALCONE is an HR executive and has held senior-level positions with Nickelodeon, Paramount Pictures, and Time Warner. He is the author of several bestselling books, including 2600 Phrases for Effective Performance Reviews and 2600 Phrases for Setting Effective Performance Goals. He is a long-term contributor to HR Magazine. Visit him at www.PaulFalconeHR.com. WINSTON TAN is the Managing Principal of Intandem, LLC, a management-consultancy group. He specializes in developing total compensation solutions, optimizing organizational design, and creating human resource development strategies. Winston is also a popular national conference speaker and lives in Spokane, Washington.
There's historically much controversy surrounding the topic of performance reviews, and it’s time to take a fresh look at reinventing the entire process—from the appraisal template to the content descriptors that set the measurement bar—in order to initiate positive organizational and cultural change within your company. Performance appraisal as a whole must be relevant to everyone—those being evaluated, those doing the evaluations, and those senior leaders who look to the performance management system to gain a better understanding of how their people are performing year after year. It’s time to make performance management and measurement concrete and actionable. The system needs to get right to the bottom line and remain very transparent in terms of its format, structure, and intent. And it needs to focus on positive, transformative, and breakthrough performance not only to assess but also to drive corporate and individual change. Despite what you may have heard or have come to believe, these are all possible through the performance review, and we’re writing this book to make it easy for you to accomplish. It’s actually a lot simpler than you think . . .
Remember that the “people muscle” of any organization will always be its most critical asset in a knowledge-based economy, so companies that “speak performance,” that know how to measure and manage that particular asset, will, by definition, set themselves apart from their competition.
Is measuring human capital difficult? Yes. Does it depend on a whole number of variables and assumptions? Of course. Will it always be subject to criticism and a certain level of dissatisfaction? Absolutely! But that’s because we’re human beings measuring and evaluating other human beings, so the system will never be—and isn’t meant to be—perfect. It does, however, have to become part of your organization’s daily lexicon, and there are some simple yet profound ways of rolling out this message, measuring results, and building an achievement-oriented culture where workers are able to motivate themselves in the light of the wisdom and expectations that emanate from the top.
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