Communication: The Key to the Therapeutic Relationship provides a fundamental overview of therapeutic communication techniques for students who are just beginning their nursing courses. This much-needed text covers communication topics essential in today's health care environment: Communication theories and models Nurse-client relationships Gender and cultural relationships Breaking down communications barriers Empathy, assertiveness, humor, touch, and tears Numerous real-life examples from the author's experience are included, some humorous, some serious. Cartoons illustrate important concepts, and end-of-chapter exercises allow sturdents to practice their communication skills.
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Using examples from observations of nursing student/staff-patient interactions in clinical settings, Schuster (nursing, Youngstown State U., Ohio) fosters therapeutic communication and patient education techniques through consideration of factors shaping reactions to the stresses of illness. Cartoons provide needed levity. Annotation c. Book News,
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