Presents a succinct explanation of the patient interview process. This volume features sample actual interviews which highlight both good and bad technique. Topics covered include: managed care environment; talking with patients and family about death and dying; and advising on living wills.
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Helps clinicians sharpen their interviewing skills, with some 120 samples of actual interviews highlighting both good and bad technique. Offers advice in an informal style on dealing with demanding or dependent patients, too-talkative or too-reticent patients, pediatric and geriatric patients, and patients from different languages and cultures. Als
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