FileNet is the world's leading enterprise content management system. Established in 1982, FileNet practically invented the field of Enterprise Office Document Imaging Systems. FileNet's Image Services is the industry's leading provider of high-volume systems for storing, retrieving, and managing document images, transactional content, workflows, web contents, and other business objects. More than 3,700 organizations worldwide have implemented FileNet systems to provide content management services that are scalable, highly available, and provide strong disaster recovery capabilities. They have provided solutions for 81 of the Fortune 100 companies. Unfortunately, despite an open and modular design that runs on the majority of enterprise computing platforms, FileNet's products suffer from a dearth of independently produced knowledge resources. This book has been written to fill that information void and provide wider understanding of this complex and powerful set of products to enterprise level decision makers, project managers, and technicians. In addition, the book provides general knowledge on how to use existing document imaging and/or document management systems to provide advanced knowledge management functions.
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Todd R. Groff
FileNet:
A Consultant's Guide to Enterprise Content Management
Todd R. Groff and Thomas P. Jones
"I provide consulting for ERP software and related business processes. One constant my clients face is knowing what software can and cannot do. They want truth and often get spin. In this age of spin and clouded truth, Todd Groff and Thomas Jones provide a breath of fresh air. They tell the truth and speak their minds. If you want to learn to navigate through FileNet armed with their insight and wisdom, buy this new book and use it. They have years of experience navigating through the FileNet software shoals and have given us a well-marked map."
— Gregory S. Bennett, ERP Software Functional Consultant
"As a Project Manager, I appreciate not only the coverage Groff and Jones have given to each system but also how they have impressed upon the viewer the linkage between systems. This book extends learning opportunities in many ways and from top to bottom it assumes nothing. Each chapter is written to provide a general knowledge and combines data-intensive index models with scenario-based techniques."
— Sandi Owen, Business Analyst
FileNet is the world's leading enterprise content management system. More than 3,700 organizations worldwide have implemented FileNet systems to provide content management services that are scalable, highly available, and provide strong disaster recovery capabilities.
Unfortunately, despite an open and modular design that runs on the majority of enterprise computing platforms, FileNet's products suffer from a dearth of independently produced knowledge resources. This book has been written to fill that information void and provide wider understanding of this complex and powerful set of products to enterprise level decision makers, project managers, and technicians.
It answers questions such as:
¨ How can I be sure that FileNet provides an adequate ROI?
¨ What critical business problems can be solved with FileNet?
¨ What should I expect in contract negotiations with FileNet?
¨ How can I deploy a FileNet system quickly and effectively?
¨ What is the basic architecture of FileNet?
¨ How do I integrate FileNet with other vital systems?
This book gives you the information you need to understand and maximize the benefits FileNet offers any business.
Todd R. Groff and Thomas P. Jones are consultants with IBM's Business Consulting Services. They are the authors of Introduction to Knowledge Management. Groff and Jones have spent their entire careers designing, developing, and applying DM and imaging tools and processes to revolutionize key information management functions for some of the world's largest Fortune 500 companies.
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