Do you find that you are getting more angry more often and more easily? This is an exploration of one of the most serious problems facing us in the new millennium: the increase in stress that leads to anger and rage. Sybil Evans, a leading conflict resolution counsellor, explains that unresolved conflict is not only harmful psychologically, but leads to serious health problems. She outlines a five-step process designed to help you manage conflict better and bring about an effective solution for everyone involved. The manual: explores the increase in tension in society today, including road rage, phone rage, even gym rage; explains why anger, both expressed and unexpressed, can lead to serious health problems including high blood pressure and a lowered immune system; helps you determine your conflict style - do you avoid conflict, are you a "peace at all costs" type, or are you an "exploder"?; discusses how to resolve anger and conflict within a relationship; and provides a five-step process that can be used at home, among friends and in the workplace.
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Sybil Evans runs a training and consulting firm specialising in teaching conflict resolution strategies to a wide range of public and private enterprises including Avon, Consolidated Edison and the United States Tennis Association; She developed her skills while working as Assistant Principal in three New York City high schools, and lives in New York; Sherry Suib Cohen is a journalist specialising in relationships
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