Smart Questions For Successful Managers: A New Technique For Effective Communication - Softcover

Leeds, Dorothy

Softcover

ISBN 10: 0747404364 ISBN 13: 9780747404361

Publisher: Penguin, 1989

Synopsis

Aimed at managers at all levels, from trainees to managing directors, this book advises on turning an ordinary conversational skill - the art of asking questions - into a formidable business tool. It includes three quizzes which test your overall questioning approach, assess your ability for getting maximum productivity from your staff and evaluate the way you use questions to get ahead and advance your career. Then, using anecdotes, case histories and dozens of lists of possible questions, the book sets out to show how to maximize and benefit from your questioning technique. Topics covered include training, problem solving, negotiating, getting a rise, delegating, desision making, performance appraisals, interviewing and being interviewed. The author's other books include "Powerspeak" and "Marketing Yourself".

About this title

Synopsis

The managers who succeed in business today are not necessarily those who think they have all the right answers. This book is about asking questions at the right time. It is addressed to managers at every level, from trainees to managing directors. The book starts with three quizzes which help test your overall questioning approach, assess your ability for getting the maximum productivity from your staff, and evaluate the way you use questions to get ahead and advance your career. Using anecdotes, case histories and lists of possible questions, the book covers such topics as training, problem solving, negotiating, getting a rise, delegating and interviewing.

Edition details

• Publisher: Penguin
• Publication date: 1989
• Language: English
• ISBN 10: 0747404364
• ISBN 13: 9780747404361
• Binding: Paperback
• Number of pages: 304