Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality - Softcover

Siebel, Thomas M.

 
9780743236492: Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality

Synopsis

In Virtual Selling the authors will spearhead a new generation of SFA design to provide powerful tools which will enhance customer contact and heighten the effectiveness of the sales representative.

According to Thomas Siebel and Michael Malone, although more than 500 companies are rushing to market with information technology to aid millions of salespeople world wide, these systems are destined to fail. Why? Because, the authors argue, they focus only on improving efficiency, rather than on increasing the effectiveness of the selling process.

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About the Author

Michael Malone is an author and television writer.

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Other Popular Editions of the Same Title

9780756776268: Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality

Featured Edition

ISBN 10:  0756776260 ISBN 13:  9780756776268
Publisher: Diane Pub Co, 1996
Hardcover