Items related to Crisis Communications: Lessons from September 11
Synopsis
On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and lessons, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, T.V., print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. Applying what has been learned from the behavior of the mass media in past crises, the authors clearly show the central role of communications on September 11. They establish how people learned of the tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.
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About the Author
Jeremy Harris Lipschultz is Peter Kiewit Distinguished Professor at the University of Nebraska at Omaha.
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Crisis Communications: Lessons from September 11
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Crisis Communications: Lessons from September 11
Published by
Rowman & Littlefield Publishers, 2003
ISBN 10: 0742525430
ISBN 13: 9780742525436
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Crisis Communications: Lessons from September 11
Published by
Rowman & Littlefield Publishers,, 2004
ISBN 10: 0742525430
ISBN 13: 9780742525436
Used
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Crisis Communications : Lessons from September 11
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Bloomsbury Publishing USA, 2003
ISBN 10: 0742525430
ISBN 13: 9780742525436
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Crisis Communications : Lessons from September 11
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Crisis Communications : Lessons from September 11
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Crisis Communications
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Crisis Communications
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Crisis Communications (Paperback)
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Bloomsbury Publishing Plc, Lanham, MD, 2003
ISBN 10: 0742525430
ISBN 13: 9780742525436
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Paperback. Condition: new. Paperback. On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and lessons, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. Applying what has been learned from the behavior of the mass media in past crises, the authors clearly show the central role of communications on September 11. They establish how people learned of the tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future. This text features a cast of top contributors exploring emergency communications during crisis. Together they evaluate the use, performance and effects of traditional mass media, newer media, conventional telecommunications and interpersonal communication in emergency situations. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780742525436
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Crisis Communications: Lessons from September 11
Published by
Rowman & Littlefield Publishers, 2003
ISBN 10: 0742525430
ISBN 13: 9780742525436
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Softcover
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
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Condition: New. This text features a cast of top contributors exploring emergency communications during crisis. Together they evaluate the use, performance and effects of traditional mass media, newer media, conventional telecommunications and interpersonal communication in emergency situations. Editor(s): Noll, Michael A. Num Pages: 256 pages, bibliography, index. BIC Classification: JFD; JPS; JWK. Category: (G) General (US: Trade). Dimension: 154 x 228 x 21. Weight in Grams: 370. . 2003. paperback. . . . . Seller Inventory # V9780742525436
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