Delivering Profitable Value - Softcover

Lanning, Michael J.

 
9780738201627: Delivering Profitable Value

Synopsis

Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.

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Other Popular Editions of the Same Title

9780738200453: Delivering Profitable Value: A Revolutionary Framework to Accelerate Growth, Generate Wealth, and Rediscover the Heart of Business

Featured Edition

ISBN 10:  073820045X ISBN 13:  9780738200453
Publisher: Perseus Books, 1998
Hardcover