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Synopsis
John Cragan balances theory and processes with skill development in this text. He is active in the field, giving presentations and speeches at the regional and national level.
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Review
Preface. 1. Defining Small Group Communication. 2. Learning Core Group Communication Theories, Processes, and Skills. 3. Structuring Problem-Solving Groups. 4. Preparing for Group Problem-Solving. 5. Managing Diversity and Relational Trust. 6. Leading Small Groups. 7. Effective Role Performance in Small Groups. 8. Managing Group Conflict. 9. Facilitating Work Groups in Organizations. 10. Collaborating in Virtual Teams.
About the Author
David W. Wright was Professor Emeritus in the School of Communication, Illinois State University, Normal, IL. He published extensively in the areas of small group and organizational communication and consulted for GTE and the Detroit Police Department.
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Communication in Small Groups: Theory, Process, Skills
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