An expert in quality management discusses the five areas of quality that have changed dramatically in the last five years, examines the relative strengths of Japanese and American management techniques, and discusses successful troubleshooting
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. Seller Inventory # 00080337542
Seller: Wonder Book, Frederick, MD, U.S.A.
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Seller: BookDepart, Shepherdstown, WV, U.S.A.
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