Excess Baggage: Leveling the Load and Changing the Workplace (Critical Approaches in the Health Social Sciences Series) - Softcover

Rosskam, Ellen

Softcover

ISBN 10: 0415783771 ISBN 13: 9780415783774

Publisher: Routledge, 2018

Synopsis

Based on groundbreaking research on the working conditions of airport check-in workers in two countries, a previously unstudied category of predominantly women workers, Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition, alliances, mergers, and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change.By peeling away the veneer of glamour associated with airport check-in work, Rosskam reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers. In "Excess Baggage", weaving through the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience and describe in their own words, a picture emerges of a job perceived to be "safe," "clean," "glamour girl" work, but which is comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes.

About this title

About the Author

Ellen Rosskam, Ray Elling

Edition details

• Publisher: Routledge
• Publication date: 2018
• Language: English
• ISBN 10: 0415783771
• ISBN 13: 9780415783774
• Binding: Paperback
• Edition number: 1
• Number of pages: 288