Items related to Developments in the Call Centre Industry: Analysis,...

Developments in the Call Centre Industry: Analysis, Changes and Challenges (Routledge Studies in Business Organizations and Networks) - Hardcover

 
9780415357029: Developments in the Call Centre Industry: Analysis, Changes and Challenges (Routledge Studies in Business Organizations and Networks)

Synopsis

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.

"synopsis" may belong to another edition of this title.

About the Author

Connell, Julia; Burgess, John

"About this title" may belong to another edition of this title.

  • PublisherRoutledge
  • Publication date2006
  • ISBN 10 0415357020
  • ISBN 13 9780415357029
  • BindingHardcover
  • LanguageEnglish
  • Edition number1
  • Number of pages224
  • EditorConnell Julia, Burgess John

Buy Used

Condition: Good
Your purchase helps support Sri...
View this item

£ 2.74 shipping within United Kingdom

Destination, rates & speeds

Buy New

View this item

FREE shipping within United Kingdom

Destination, rates & speeds

Other Popular Editions of the Same Title

9780415511483: Developments in the Call Centre Industry: Analysis, Changes and Challenges (Routledge Studies in Business Organizations and Networks)

Featured Edition

ISBN 10:  0415511488 ISBN 13:  9780415511483
Publisher: Routledge, 2012
Softcover

Search results for Developments in the Call Centre Industry: Analysis,...

Stock Image

Published by Routledge, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
Used Hardcover

Seller: Phatpocket Limited, Waltham Abbey, HERTS, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-C-035-02570

Contact seller

Buy Used

£ 1
Convert currency
Shipping: £ 2.74
Within United Kingdom
Destination, rates & speeds

Quantity: 2 available

Add to basket

Stock Image

Julia Connell, John Burgess
Published by Routledge 15/06/2006, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
Used Hardcover

Seller: Bahamut Media, Reading, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Hardcover. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780415357029

Contact seller

Buy Used

£ 5.65
Convert currency
Shipping: FREE
Within United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Julia Connell, John Burgess
Published by Routledge, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
Used Hardcover

Seller: AwesomeBooks, Wallingford, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Hardcover. Condition: Very Good. Developments in the Call Centre Industry: Analysis, Changes and Challenges (Routledge Studies in Business Organizations and Networks) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780415357029

Contact seller

Buy Used

£ 5.65
Convert currency
Shipping: FREE
Within United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Burgess, J. and Connell, J. (eds)
Published by Routledge, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
Used Hardcover

Seller: Anybook.com, Lincoln, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9780415357029. Seller Inventory # 9474905

Contact seller

Buy Used

£ 18.98
Convert currency
Shipping: £ 4.48
Within United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Julia Connell et John Burgess
Published by Routledge, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
Used Hardcover

Seller: Ammareal, Morangis, France

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Hardcover. Condition: Très bon. Ancien livre de bibliothèque. Edition 2006. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2006. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # D-598-547

Contact seller

Buy Used

£ 20.48
Convert currency
Shipping: £ 6.74
From France to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Seller Image

Burgess, John (EDT); Connell, Julia (EDT)
Published by Routledge, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
New Hardcover

Seller: GreatBookPricesUK, Woodford Green, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: New. Seller Inventory # 4086205-n

Contact seller

Buy New

£ 153.82
Convert currency
Shipping: FREE
Within United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Julia Connell
Published by Taylor and Francis, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
New Hardcover

Seller: PBShop.store UK, Fairford, GLOS, United Kingdom

Seller rating 4 out of 5 stars 4-star rating, Learn more about seller ratings

HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # FT-9780415357029

Contact seller

Buy New

£ 153.83
Convert currency
Shipping: FREE
Within United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Stock Image

Julia Connell
Published by Taylor and Francis, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
New Hardcover

Seller: PBShop.store US, Wood Dale, IL, U.S.A.

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # FT-9780415357029

Contact seller

Buy New

£ 155.05
Convert currency
Shipping: FREE
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Seller Image

Burgess, John (EDT); Connell, Julia (EDT)
Published by Routledge, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
Used Hardcover

Seller: GreatBookPricesUK, Woodford Green, United Kingdom

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: As New. Unread book in perfect condition. Seller Inventory # 4086205

Contact seller

Buy Used

£ 158.34
Convert currency
Shipping: FREE
Within United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

Seller Image

Burgess, John (EDT); Connell, Julia (EDT)
Published by Routledge, 2006
ISBN 10: 0415357020 ISBN 13: 9780415357029
New Hardcover

Seller: GreatBookPrices, Columbia, MD, U.S.A.

Seller rating 5 out of 5 stars 5-star rating, Learn more about seller ratings

Condition: New. Seller Inventory # 4086205-n

Contact seller

Buy New

£ 153.03
Convert currency
Shipping: £ 14.77
From U.S.A. to United Kingdom
Destination, rates & speeds

Quantity: 1 available

Add to basket

There are 8 more copies of this book

View all search results for this book