Managing Performance in the Public Sector - Softcover

De Bruijn, Hans

Softcover

ISBN 10: 041530038X ISBN 13: 9780415300384

Publisher: Routledge, 2002

Synopsis

Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of public organizations.

Thoroughly revised and updated, this highly successful text, written by an experienced academic and practitioner is packed full with a wealth of new features. These include:

• more examples and cases, from a variety of different sectors, including, hospitals, courts, school and universities
• a whole new chapter on the dynamics of performance management; answering the questions – how do PM systems evolve? Which effects will dominate in the long run?
• many extra recommendations for making PM attractive for managers.

An informed and up-to-date analysis of this subject, this is an essential text for all those studying, both at undergraduate and postgraduate level, performance management in the public sector.

About this title

Review

'A clear set of principles, but not instructions, for how to use performance measurement effectively. Managing Performance in the Public Sector should certainly be on the reading list of senior policy makers at national and organizational level.' - Local Government Studies

'Hans de Brujin’s book on Management Performance in the Public Sector offers a timely critique of performance measurement systems in practice, covering the pros and cons, risks and limitations, as well as some paradoxes. It would appeal especially to those who have already some basic understanding of public sector work and knowledge of public service delivery processes. Building upon the solid foundation of his first edition, the new second edition provides sharpened arguments based on updated examples and practices.' - Anthony B. L. Cheung, Professor, Department of Public and Social Administration, City University of Hong Kong

Synopsis

Performance thinking has a substantial impact on the management of public organizations, as governments around the world use performance measurement to evaluate their products and services. But as indicators of success, how effective are these systems? And how do these measuring tools impact on our society? Managing Performance in the Public Sector deals with these questions and offers an important critique of these evaluation systems. In an analysis of the pros, cons, risks and limitations of these systems, the author argues that instead of maximizing performance benefits, they often just create bureaucracy, stem innovation and damage professionalism. Taking a bold stance in a contentious debate, this book presents several strategies for turning performance measurement into a useful instrument that can benefit both managers and professionals. An informed analysis of the arena, this is an essential text for anyone studying performance management in the public sector

Edition details

• Publisher: Routledge
• Publication date: 2002
• Language: English
• ISBN 10: 041530038X
• ISBN 13: 9780415300384
• Binding: Paperback
• Edition number: 1
• Number of pages: 144