What do business organisations do?
The results of business behaviour can be seen and experienced in the form of the goods that are produced. However, what goes on within organisations is often hidden from the outside world. Taking a systems and process perspective, this book demonstrates that any business is a number of interrelated processes whose success is determined by the extent to which these activities add value whilst minimising cost. The book focuses on:
* activities through which the organisation interacts with its customers, including marketing and sales
* how organisations process materials including purchasing and manufacturing
* forms of business organisation, with a critical account of new paradigms including Business Process Re-engineering.
The book features articles by leading business gurus including Michael Porter, Philip Kotler and John Kay.
"synopsis" may belong to another edition of this title.
David Barnes has pursued an industrial as well as academic career. He has worked for a number of organizations ranging from blue chip to small family owned businesses in the process plant contracting and building products manufacturing industries. He is a Lecturer in Management at The Open University Business School, where his interests centre on the strategic management of operations
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Paperback. Condition: new. Paperback. What do business organizations do? The results of business behaviour can be observed and experienced in the form of the goods that are produced. However what goes on within organizations is often hidden from the outside world. This reader enables the student to make sense of business behaviour by offering an understanding of what organizations do. The book is underpinned by a systems perspective and takes a process view of organizations. This enables it to demonstrate that any business is a number of interrelated business processes and that success is determined by the extent to which these activities add value whilst minimising cost. Specifically the book focuses on: activities through which the organization interacts with its customers including marketing and sales; how organizations process materials including purchasing and manufacturing; and forms of business organization, with a critical account of new paradigms including business process re-engineering. The book features articles by leading business gurus including Michael Porter, Philip Kotler and John Kay. Taking a systems perspective, this book enables the student to make sense of business behaviour by demonstrating how interrelated business processes determine the success of an organisation. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780415238625
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