Business Communication - Softcover

Hartley, Peter

Softcover

ISBN 10: 0415195500 ISBN 13: 9780415195508

Publisher: Routledge, 2001

Synopsis

This is a wide-ranging, up-to-date introduction to modern business communication, which integrates communication theory and practice and challenges many orthodox views of the communication process. As well as developing their own practical skills, readers will be able to understand and apply principles of modern business communication. Among the subjects covered are:

• interpersonal communication, including the use and analysis of nonverbal communication
• group communication, including practical techniques to support discussion and meetings
• written presentation, including the full range of paper and electronic documents
• oral presentation, including the use of electronic media
• corporate communication, including strategies and media.

The book also offers guidelines on how communication must respond to important organizational issues, including the impact of information technology, changes in organizational structures and cultures, and the diverse, multicultural composition of modern organizations.

This is an ideal text for undergraduates and postgraduates studying business communication, and through its direct style and practical relevance it will also satisfy professional readers wishing to develop their understanding and skills.

About this title

Synopsis

This is a comprehensive, up-to-date introduction to modern business communication, which integrates communication theory and practice and challenges many orthodox views of the communication process. Among the subjects covered are: * interpersonal communication, including the use and analysis of nonverbal communication * group communication, including practical techniques to support discussion and meetings * written presentation, including the full range of paper and electronic documents * oral presentation, including the use of electronic media * corporate communication, including strategies and media As well as developing their own practical skills, readers will be able to understand and apply principles of modern business communication. The book also offers guidelines on how our communication must respond to important organisational issues, including: * the impact of information technology * changes in organisational structures and cultures * the diverse, multicultural composition of modern organisations.

This is an ideal text for undergraduates and postgraduates who are studying business communication as part of a university or college degree course, or advanced professional qualification. Through its direct style and practical relevance, it will also satisfy professional readers at work who want to develop their understanding and skills.

Edition details

• Publisher: Routledge
• Publication date: 2001
• Language: English
• ISBN 10: 0415195500
• ISBN 13: 9780415195508
• Binding: Paperback
• Edition number: 1
• Number of pages: 400