Synopsis
A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio
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About the Author
Frank Price
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Right Every Time: Using the Deming Approach
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Right Every Time: Using the Deming Approach
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ISBN 10: 0367456028
ISBN 13: 9780367456023
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