Often it's not what you say, but how you say it, that counts. Deborah Tannen, the internationally-acclaimed expert on communication and author of the bestselling YOU JUST DON'T UNDERSTAND, will help you recognize your own conversational style and how it meshes or clashes with the styles of others. Entertaining and informative, everyone who speaks will want to read this gem.
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Tannen combines a novelist's ear for the way people speak with a rare power of original analysis ... fascinating (Oliver Sacks)
Tannen's classic investigation into how growing up in different parts of the country, having different ethnic and class backgrounds, even age and personality contribute to different conversational styles. Reissued to coincide with her new book The Argument Culture.
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