Taking a market approach, the author challenges the traditional concept of the 4Ps and the "functional" role of marketing departments. Peppered throughout with numerous international case vignettes and examples from a range of manufacturing, service, consumer and business-to-business sectors, the text ends with 10 extensive case studies.
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Jean-Jacques Lambin is Professor of Market-Driven Management at Instituto di Economia d'Impresa, Milan.
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