Operations Management - Softcover

Slack, Prof Nigel; Chambers, Dr Stuart; Harland, Dr Christine; Harrison, Alan; Clark, Graham

Softcover

ISBN 10: 0273626884 ISBN 13: 9780273626886

Publisher: Financial Times/ Prentice Hall, 1997

Synopsis

This major textbook has been written to give students a clear, well structured and interesting treatment of operations management. It successfully provides a logical path through the activities of operations management and an understanding of the strategic context in which operations managers work. The book is structured around the popular design, planning and control model, but without separating planning from control activities. The improvement activities of operations have been covered in a separate part of the book to reflect the responsibility of operations managers to continually improve the performance of their operations. Throughout the book, service operations are treated with the same level of seriousness as manufacturing operations.

About this title

Review

"I can honestly say that each edition gets better and better. Not only do my colleagues and I appreciate the clarity and relevance of the book for teaching purposes, but my students also like it, citing it as one of the most readable, up to date and well-referenced texts they use."

Dr Ruth J Boaden, Senior Lecturer in Operations Management, Manchester School of

Management

 

From the Back Cover

Operations Management

Fifth Edition

Nigel Slack, Stuart Chambers and Robert Johnston

 

How does an organisation . . .

• create and deliver products at lower cost and with higher revenue?
• meet the challenges posed by changes in customer preferences, internet-based technologies and global supply networks?
• promote creativity, manage knowledge and innovation, and encourage social responsibility in finding solutions to those challenges?

The answer is through effective operations management. Managing operations is important, exciting and challenging, and it’s central to successful organisational performance.

In this market-leading text, Slack, Chambers and Johnston bring to life their comprehensive, practical and strategic view of operations management with over 100 contemporary and international examples of operations in practice, as well as providing critical commentaries on areas of academic contention and professional debate.

Tracking the latest developments in the field, the fifth edition of Operations Management examines issues such as:

• Supply-chain planning that enables the ‘fast fashion’ Zara, H&M and Benetton
• How information technology helped the city of New Orleans in recovering from Hurricane Katrina
• The outsourcing of laptop manufacturing by Apple, Dell and Sony
• The ‘greening’ of operations in Hewlett Packard’s recycling programme

Improve Your Grade!
Use the Access Code inside this book to unlock valuable online learning resources at:
www.pearsoned.co.uk/slack

 

 

 

Edition details

• Publisher: Financial Times/ Prentice Hall
• Publication date: 1997
• Language: English
• ISBN 10: 0273626884
• ISBN 13: 9780273626886
• Binding: Paperback
• Edition number: 2
• Number of pages: 912