This text adopts a diagnostic approach to human resources management, setting up a diagnostic model consisting of four phases: assess conditions, set objectives, choose activities and evaluate results. The book examines how to make effective decisions about human resources by analyzing the prevailing pressures and issues facing managers. The new features of this edition includes discussion on external recruitment reflecting the latest developments using the World Wide Web to hunt for jobs and the latest data on growth of contingent workers, internal staffing and careers, and a new chapter providing the history of HRM.
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Diagnostic Model organizes the text. The design of the book is largely based on four basic phases of the diagnostic model of human resource management. The major sections in the book examine these phases and discuss the major human resource issues involved.
International issues and examples woven into every chapter. No other HRM text includes international similarities and differences to this extent. Both authors are well-known for their international expertise, having conducted research and exchanged views with HR managers in Australia, central and western Europe, Asia, and Latin America.
"Your Turn" exercises. Short, real-life human resource problems found at the end of each chapter, the Your Turn exercises provide an opportunity for students to develop their decision-making skills.
Global issues and examples woven into every chapter. No other text includes international illustrations of similarities and differences.
Up-to-date use of the World Wide Web integrated throughout text. Including directions to key HRM professional sites, and suggestions for Internet class exercises and/or demonstrations. New box entitled "Exploring the Web" makes the material easy to find.
"What Do You Think?" boxes. These boxes pose thought-provoking questions for students to ponder.
Chapter 6: External Recruiting. Reflects the latest developments using the World Wide Web to hunt for jobs, and the latest data on the growth of contingent workers.
Chapter 9: Internal Staffing and Careers. Includes the latest guidelines on the "new" careers, including the concept of careers as development, rather than simply upward mobility, and the emergence of the self-reliant employee.
Part Four: Compensation. These chapters, loaded with international examples, give an overview of not only "how" practices differ, but also "why." New information on variable and team-based pay plans and controlling labor costs are included.
Chapter 16. This NEW chapter provides a historical view of HRM, completely updated coverage of HR information systems - including the Internet - and a summary of the emerging "high-flex" human resource profession.
John M. "Jack" Ivancevich is Dean at the University of Houston’s College of Business and Administration. He is known worldwide for his research in stress management.
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