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Synopsis
Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process.
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Review
"These talented communicators blend a daunting array of disciplines into highly readable and practical advice". -- Booklist
About the Author
Douglas Stone, Bruce Patton, and Sheila Heen teach at the Harvard Law School and the Harvard Negotiation Project, the group that produced the international bestsellerGetting to YES! They have consulted to businesspeople, governments, organizations, communities, and individuals around the world, from the various parties to the negotiations on constitutional transition in South Africa to schoolteachers in Medellin, Colombia, to community leaders and the police department in Springfield, Massachusetts. They have written on negotiation and communications in publications ranging fromThe New York Times to Parents magazine. Bruce Patton is also coauthor ofGetting to YES!
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Difficult Conversations: How t
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00055826644
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Difficult Conversations How to
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00058421501
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Difficult Conversations: How to Discuss What Matters Most
Seller: Jenson Books Inc, Logan, UT, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. The item is in good condition and works perfectly, however it is showing some signs of previous ownership which could include: small tears, scuffing, notes, highlighting, gift inscriptions, and library markings. Seller Inventory # 4BQWN8005DPT
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books (edition First Edition), 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Used
Paperback
First Edition
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 014028852X-8-1
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Difficult Conversations: How to Discuss what Matters Most
Seller: More Than Words, Waltham, MA, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. A sound copy with only light wear. Overall a solid copy at a great price! Seller Inventory # BOS-W-11h-01329
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Difficult Conversations: How to Discuss What Matters Most
Published by
Penguin Books (edition First Edition), 2000
ISBN 10: 014028852X
ISBN 13: 9780140288520
Used
Paperback
First Edition
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. First Edition. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 014028852X-7-18
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Difficult Conversations: How to Discuss What Matters Most
Seller: The Happy Book Stack, Murfreesboro, TN, U.S.A.
Seller rating 4 out of 5 stars
Condition: good. Book is in good condition and has some writing, underlining, and or highlighting inside. Cover may have some cosmetic wear. Seller Inventory # HBSV.014028852X.G
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Difficult Conversations: How to Discuss What Matters Most
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
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Paperback. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Seller Inventory # mon0003568338
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Difficult Conversations: How to Discuss What Matters Most
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0003378242
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Difficult Conversations: How to Discuss What Matters Most
Seller: Off The Shelf, Antonia, MO, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. Seller Inventory # 4WILKM00NXP6