Katz writes about the recent changes at Sears, Roebuck, the country's largest retailer. The chief protagonist is Edward Telling, chairman from 1977 through 1984. Faced with falling net income, under Telling Sears diversified beyond retail merchandising into retail financial and real estate services. The merchandise division shrank, and underwent an internal shakeup. Katz, who was given unlimited research access by Sears, devotes most of the book to the men who worked and fought at Sears headquarters in Chicago, but enlivens his reporting with notes from the checkout counter where he once worked. Recommended to public libraries. James W. Oberly, Univ . of Wisconsin - Eau Claire
Copyright 1987 Reed Business Information, Inc.
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Book Description Penguin Books, 1988. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P110140115250
Book Description Penguin Books. PAPERBACK. Book Condition: New. 0140115250 New Condition. Bookseller Inventory # NEW7.0025731
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