Total Quality Control Management: Strategies and Techniques from Toyota and Toyota Gosei - Hardcover

Nemoto, Masao

 
9780139256370: Total Quality Control Management: Strategies and Techniques from Toyota and Toyota Gosei

Synopsis

Now, Toyota's top quality control expert shows managers in any business how to improve quality and cut costs using his management techniques. Used successfully by companies worldwide--these techniques have already been proven to increase productivity and dramatically improve quality in administrative, marketing, service and technology-related functions, as well as on the manufacturing floor.

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