User Experience Management: Essential Skills for Leading Effective UX Teams

3.52 avg rating
( 54 ratings by Goodreads )
 
9780123854964: User Experience Management: Essential Skills for Leading Effective UX Teams

User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing.
The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan.
This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future.

*Gives a UX leadership boot-camp from putting together a winning team, to giving them a driving focus, to acting as their spokesman, to handling difficult situations

*Full of practical advice and experiences for managers and leaders in virtually any area of the user experience field

*Contains best practices, real-world stories, and insights from UX leaders at IBM, Microsoft, SAP, and many more!

"synopsis" may belong to another edition of this title.

From the Back Cover:

UX managers lead productive teams, influence businesses to adopt user-centered design, and deliver valuable products to customers. Well, that’s what you’re supposed to do. More often than not, UX practitioners, after having proven themselves effective and successful, are promoted to management positions. Yet, as important as the position of manager is to the advancement of the field, there are no books that specifically address your needs as a user experience manager.

Until now, there has been little in the way of formal training for current and future UX managers and team leaders. User Experience Management speaks directly to the current or aspiring UX manager and to the unique challenges you may face. It outlines a robust framework for how to be an effective UX manager: from creating and motivating a team, to orchestrating product development, to ensuring UX is not compromised, to achieving company buy-in on results―all so you can build your own successful user experience program. Written by Arnie Lund, an experienced UX manager, and containing insights from many leading managers, this provides for current and future managers an invaluable reference loaded with ideas and techniques for managing user experience.

About the Author:

Arnold (Arnie) Lund, PhD, CUXP is a Principal Director of User Experience at Microsoft. He began his career at AT&T Bell Laboratories in applied research, and helped build the science and technology organization at Ameritech. He managed design and exploratory development teams at US West Advanced Technologies, and served as a director at Sapient (where his focus areas ranged from information architecture to leading a global program in emerging technologies). Arnie has been elected to the ACM SIGCHI Academy; and co-chaired the CHI conferences in 1998 (Los Angeles) and 2008 (Florence, Italy). He is a Fellow of the Human Factors and Ergonomics Society (HFES), and served on the HFES Executive Council. He has long been engaged in human computer interaction (HCI) standards and in the area of accessibility and emerging technology, including chairing the HFES Institute and overseeing the HFES-200 standard and its approval as an ANSI standard. He is a certified user experience professional and served as president of the board of directors for the Board of Certification in Professional Ergonomics (BCPE).

Arnie received his BA in chemistry from the University of Chicago, and his PhD in experimental psychology: human learning and memory from Northwestern University. He has published widely in R&D management and on research in natural user interfaces, and has a variety of patents. He has been on the advisory and editorial boards of various journals (e.g., Journal of Usability Studies and the International Journal of Speech Technology), and served on the board of directors for INFINITEC (focusing on infinite potential through assistive technologies). Arnie has taught user centered design at Northwestern University and elsewhere, and can be heard periodically teaching at the University of Washington.

You can reach out to Arnie over LinkedIn, and follow his experiences as a UX manager on Twitter @ArnieLund.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Lund, Arnie
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Quantity Available: 1
Seller
Pbshop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 2011. PAP. Book Condition: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # IB-9780123854964

More Information About This Seller | Ask Bookseller a Question

Buy New
29.03
Convert Currency

Add to Basket

Shipping: 3.05
Within U.S.A.
Destination, Rates & Speeds

2.

Arnie Lund
Published by ELSEVIER SCIENCE TECHNOLOGY, United States (2011)
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Paperback Quantity Available: 1
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description ELSEVIER SCIENCE TECHNOLOGY, United States, 2011. Paperback. Book Condition: New. Language: English . Brand New Book. User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future. Bookseller Inventory # AAC9780123854964

More Information About This Seller | Ask Bookseller a Question

Buy New
32.46
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

Arnie Lund
Published by ELSEVIER SCIENCE TECHNOLOGY, United States (2011)
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Paperback Quantity Available: 10
Seller
Book Depository hard to find
(London, United Kingdom)
Rating
[?]

Book Description ELSEVIER SCIENCE TECHNOLOGY, United States, 2011. Paperback. Book Condition: New. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future. Bookseller Inventory # EOD9780123854964

More Information About This Seller | Ask Bookseller a Question

Buy New
32.46
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

4.

Arnie Lund
Published by ELSEVIER SCIENCE TECHNOLOGY, United States (2011)
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Paperback Quantity Available: 1
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description ELSEVIER SCIENCE TECHNOLOGY, United States, 2011. Paperback. Book Condition: New. Language: English . Brand New Book. User Experience Management: Essential Skills for Leading Effective UX Teams deals with specific issues associated with managing diverse user experience (UX) skills, often in corporations with a largely engineering culture. Part memoir and part handbook, it explains what it means to lead a UX team and examines the management issues of hiring, inheriting, terminating, layoffs, interviewing and candidacy, and downsizing. The book offers guidance on building and creating a UX team, as well as equipping and focusing the team. It also considers ways of nurturing the team, from coaching and performance reviews to conflict management and creating work-life balance. Furthermore, it discusses the essential skills needed in leading an effective team and developing a communication plan. This book will be valuable to new managers and leaders, more experienced managers, and anyone who is leading or managing UX groups or who is interested in assuming a leadership role in the future. Bookseller Inventory # AAC9780123854964

More Information About This Seller | Ask Bookseller a Question

Buy New
33.50
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

Lund, Arnie
Published by Morgan Kaufmann
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Quantity Available: 1
Seller
Ohmsoft LLC
(Lake Forest, IL, U.S.A.)
Rating
[?]

Book Description Morgan Kaufmann. Book Condition: Brand New. Ships from USA. FREE domestic shipping. Bookseller Inventory # 0123854962

More Information About This Seller | Ask Bookseller a Question

Buy New
35.39
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

6.

Lund, Arnie
Published by Morgan Kaufmann (2011)
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Quantity Available: 1
Seller
Books2Anywhere
(Fairford, GLOS, United Kingdom)
Rating
[?]

Book Description Morgan Kaufmann, 2011. PAP. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # IB-9780123854964

More Information About This Seller | Ask Bookseller a Question

Buy New
29.67
Convert Currency

Add to Basket

Shipping: 9
From United Kingdom to U.S.A.
Destination, Rates & Speeds

7.

Lund, Arnie
Published by Morgan Kaufmann (2011)
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Paperback Quantity Available: 1
Seller
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description Morgan Kaufmann, 2011. Paperback. Book Condition: New. Bookseller Inventory # 0123854962

More Information About This Seller | Ask Bookseller a Question

Buy New
37.38
Convert Currency

Add to Basket

Shipping: 2.29
Within U.S.A.
Destination, Rates & Speeds

8.

Arnie Lund
Published by Morgan Kaufmann (2011)
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Paperback Quantity Available: 1
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description Morgan Kaufmann, 2011. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0123854962

More Information About This Seller | Ask Bookseller a Question

Buy New
39.61
Convert Currency

Add to Basket

Shipping: 3.05
Within U.S.A.
Destination, Rates & Speeds

9.

Arnie Lund
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Paperback Quantity Available: 1
Seller
Grand Eagle Retail
(Wilmington, DE, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. Paperback. The role of UX manager is of vital importance ? it means leading a productive team, influencing businesses to adopt user-centered design, and delivering valuable products customers. .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 296 pages. 0.689. Bookseller Inventory # 9780123854964

More Information About This Seller | Ask Bookseller a Question

Buy New
43.27
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

10.

Arnie Lund
Published by Morgan Kaufmann (2011)
ISBN 10: 0123854962 ISBN 13: 9780123854964
New Paperback Quantity Available: 1
Seller
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description Morgan Kaufmann, 2011. Paperback. Book Condition: New. book. Bookseller Inventory # 0123854962

More Information About This Seller | Ask Bookseller a Question

Buy New
44.27
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book