My Secret Life on the McJob: Management Lessons from Behind the Counter (UK Edition) - Softcover

Newman, Jerry

Softcover

ISBN 10: 0077116720 ISBN 13: 9780077116729

Publisher: McGraw-Hill Education / Europe, Middle East & Africa, 2007

Synopsis

Offers a take on the world of the rank-and-file. This title provides a practical guide on management that you can use in your business It delivers the answers to potent management questions such as: How can a manager succeed when resources are scarce? When he's too bombarded with details to think? When employee turnover is 200 percent?

About this title

Review:

Good stuff... the author found wide variations in hiring, working culture
and the training he received
-- People Management, March 2007

If you wonder what your staff think about you, it's a must-read... if you
can stomach good and bad
-- Businessweek.com, March 22, 2007

many lessons that would be helpful to managers in almost every segment of
business -- or even government
-- The Wall Street Journal, January 17, 2007

Franchisees need to read this book now. Wholeheartedly recommended if you're simply wondering what happens after ordering your burger!'
-- Edge Magazine, September 2007

Put a supersized academic to work in McDonald's and what do you
get? Juicy insights served with relish!
-- Management Today, April 2007

From the Publisher:

New glossy UK paperback edition available now!
After an unfortunate encounter with an unmentionable object in his
breakfast bun, Jerry Newman, a management professor, decided to find out
exactly how the big burger companies functioned from the inside. Anyone who
must lead a team to deliver immediate results can learn from Jerry's
experience.

About this edition

• Publisher: McGraw-Hill Education / Europe, Middle East & Africa
• Publication date: 2007
• ISBN 10: 0077116720
• ISBN 13: 9780077116729
• Binding: Paperback
• Number of pages: 203