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Quality Management with Student CD (McGraw-Hill/Irwin Series Operations and Decision Sciences) - Hardcover

 
9780072999839: Quality Management with Student CD (McGraw-Hill/Irwin Series Operations and Decision Sciences)

Synopsis

Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. Quality Management, 3/e, text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming's philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration.

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About the Author

Howard S. Gitlow is a professor at the University of Miami.

Rosa Oppenheim is a professor at Rutgers University.

Alan Oppenheim is a professor at Montclair State University.

David Levine is a professor at Baruch College.

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Howard Gitlow; Rosa Oppenheim; Alan Oppenheim; David Levine
Published by McGraw-Hill/Irwin, 2004
ISBN 10: 0072999837 ISBN 13: 9780072999839
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Howard Gitlow; Rosa Oppenheim; Alan Oppenheim; David Levine
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